Now is the perfect time to gear up for a successful camp season. By taking a proactive approach to updates and utilizing the tools available, you can elevate your camp offerings, streamline operations, improve participant satisfaction and boost revenue. Here are some best practices to ensure your camps thrive:
1. Optimize Your Camp Processing Charges
Is the cost of your camp in line with industry standards? Our latest analysis breaks down average Day-Camp processing costs per registrant across different camp divisions. Compare your processing fees with industry standards to optimize costs. Review our data across 1,500+ active camps from 2024 and work with your customer engagement specialist to determine the next steps for your registration fees.
2. Refresh Your Website
Your camp website is the first touchpoint for prospective participants. A polished, up-to-date site builds trust and boosts registrations. Use this offseason to:
- Update Waivers & Refund Policy: Ensure your waivers reflect current policies and protect your program effectively. A clear refund policy minimizes disputes and builds participant trust. Establish a dedicated refund account to process payments efficiently in case of unforeseen cancellations.
- Revamp Pages: Refresh your staff bios, FAQs, and contact information for clarity and professionalism.
- Highlight Visuals: Showcase new photos of athletes, facilities, and events to inspire sign-ups.
Pro Tip: Start these updates early while wait times for custom graphics are shorter. Need help? Reach out to your Product Success representative or support@teamworks.com for assistance.
3. Plan Ahead with Teamworks Camps Tools & Features
Getting a head start on your next season is key to staying ahead of the competition. Use the Clone Product feature to replicate previous camps, tweak details, and adjust fees with minimal effort, saving your limited time. Watch this video to learn how to clone a product.
Additionally, review your refund policy to ensure it reflects professionalism and adaptability. A well-crafted policy builds trust, reduces disputes, and simplifies processing when necessary. Set up your refund account now to avoid last-minute issues.
Pro Tip: Offer discount codes—like sibling, team, or faculty discounts—to encourage early sign-ups and incentivize loyalty.
4. Launch Early and Promote Strategically
It is never too early to post your upcoming event. Many of our Teamworks Camps partners schedule their events from 4-8 months in advance to reach their customers before they make other plans for Spring Break or Summer Vacation. Use tools like email outreach to past registrants to keep your audience engaged and informed.
Pro Tip: Make sure you check out the upcoming NCAA Recruiting Calendar to make sure your prospect camp is within the window when coaches can start actively recruiting athletes.
5. Streamline Payments & Utilize Comprehensive Reporting Tools
Simplify camp finances with Teamworks Camps’ flexible payment tools. From setting up direct deposits to reconciling accounts, these features make managing funds seamless. Learn more here.
Pro Tip: Consider switching from checks to direct deposit to speed up your payment processes.
Check out the Analytics page for a 30-day summary of your camp business performance. Explore customizable reports to help you manage your camp business efficiently:
- Sales Overview: The Product Sales Summary offers insights into overall sales performance.
- Order Details: The Order Management report tracks all purchases across your sites.
- Financial Disbursements: Use the Disbursements report to monitor deposit schedules and expected arrival dates.
- Transaction Insights: The Transaction Report includes detailed purchaser information, transaction IDs, and multi-site purchase data.
- Registrant Data: The Registration Report captures registrants’ details, including custom responses to questions like medical or recruiting information.
- Analytics Overview: See a 30-day summary of your camp business performance on the Analytics Page.
Harness these tools to stay informed, streamline processes, and drive your camp’s success.
Bonus Tip: Leverage Training and Support Resources
Empower your team with knowledge by accessing free resources like the Camps 101 course for administrators and coaches. This free training covers everything from creating camps to managing registrations after going live, ensuring your staff is prepared for any scenario.
Pro Tip: Bookmark the Teamworks Camps Help Center for answers to common questions and tips for maximizing the platform’s features.
By adopting these best practices and leveraging the comprehensive features of Teamworks Camps, you’ll create exceptional camp experiences that drive participant engagement, reduce administrative headaches, and maximize profitability. Teamworks Camps is here to help you every step of the way—let’s make 2025 your best season yet! Feel free to email support@teamworks.com with any questions, comments or concerns.